213 views
1 comment

I called Mr. Rooter to have them move a piece of a gas line that was coming out of the floor and merely move it about 6 inches so that it comes out of the wall vice the floor.

The Mr. Rooter serviceman showed up and instantly was aloof with me and and wreaked of cigarettes. I explained to him what I needed done and asked him how many hours it would take to do the job and he said about 2 hours. So I said great can you get me a quote and I will submit the paperwork for the permit.

He told me that they have to submit the paperwork for the permit which is not true it is simply a way for them to make more money. So the serviceman tells me he needs to call his boss to work up a quote. He goes to his truck and I stood there in my kitchen waiting for over 35 min until he returned. So to simply move a piece of gas pipe a total of 6 inches and come up through the wall they quoted me $950 !!!!!!

and that did not even include hooking up the stove. To simply hook up the stove they wanted another $350 !!!! So for a total of about maybe 2 1/2 hours of work with very little elbow grease and for them what would be a very simple project they wanted an outrageous amount of $1,350 !!!! and that did not even include the permits.

So immediately after Mr. Rooter left I called three independent licensed and insured servicemen and all of them laughed when I mentioned Mr. Rooter and everyone of them quoted me for the entire job about $350 !!! I have owned many, many homes and dealt with many contractors and skilled labor in my lifetime and as soon as Mr.

Rooter walked into my home they just projected an aura of 'lets jack this guy for as much as we can". I asked the serviceman why it was so outrageous and he said "we have a business to pay for".

I should not be getting a quote to pay for your business, I should be getting a quote for a fair price to the do the job I asked for. Would never recommend them.

Reason of review: Pricing issue.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

thx

Mr Rooter Reviews

  1. 19 reviews
  2. 0 reviews
  3. 1 review
  4. 1 review
  5. 0 reviews
Mr Rooter reviews