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DO NOT USE-THEY TOOK ADVANTAGE OF MY ELDERLY MOTHER. THEY CHARGED HER $485 for taking off the toilet and removing some toilet tissue. As per our contractor he said they are crooks-they took advantage of a 91 year old lady. They said she need an additional amount of...
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MrRooterPlumbingCares
MrRooterPlumbingCares
Mr Rooter Verified Representative

Thank you for taking the time to make this review. We appreciate your feedback and we are grateful you have made us aware of the situation. We were hoping to discuss the situa...

I didn't like
  • Quality of work
  • Incompetent technician
#1067361
We hired them to install a bathroom faucet and 2 filters for a faucet. The repair person is the owner of the Mr Rooter , He quoted a price of 249.00 I said ok. Ehen the repair person came he said it would be 383.00 with a 50.00 discount 383.00 total. I told him to call...
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1.0
#1060088
I hired Mr. Rooter to renovate my 2 bathrooms. First of all they promised me the world and told me not to worry about anything.Then they took 6 weeks to finish both bathrooms because they wouldn't show up everyday.Then they put sheet rock in my shower walls, didn't...
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1.3
Lakeside, Florida
I liked
  • Customer service reps pleasant
I didn't like
  • Overpriced
  • Incompetent technician
  • Quality of work
#939937

Mr Rooter Water Heater Repair Review

Mr Rooter
#888171
I'm disabled,my water heater went out on 7-24-2016,i have a ten years warranty and i still have to pay $750.00 ,it not fair.what is the warranty for.we r in our sixty we don't have money like that.
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Service Quality Review

Mr Rooter
#539993
late , over priced, pushy , should of never called them
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Positive Experience Review

Mr Rooter
#533640
I only have good things to say about Mr.Rooter here in South Carolina. They are fast , customer friendly, and dependable. Ask for Wayne he will make everything all right!! Thanks Mr. Rooter!!!!
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Mr Rooter - Review about Tank Pumping

Mr Rooter
#515906
Called Mr Rooter and was quoted price to pump 1000 gallon tank. ( $179 ) then was told tank was excessively full and would have to pay an extra $115. Then I was told there was excessive sludge and that would cost additional $190. This is standard procedure for this company it seems. Don't get taken by Mr Rooter, find someone else.
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Mr Rooter showed up 1 hour late. Had small leak in water line from street to house. Hole 1.5 feet by 1.5 feet deep was dug. 6" of pvc cut out and replaced. Hole filled in. Total time 30 mins working 30 mins standing around and sitting in truck. RUDE at best. $225...
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#679325
To Whom It May Concern It was Saturday night and I noticed water on the basement floor. Further inspection revealed a pinhole leak in a 3/4 inch copper pipe leading to the water softener. I turned the water off at the main and called Mr. Rooter the next day. On the...
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1.0
Port Perry, Ontario
I liked
  • Customer service reps pleasant
  • Response time
I didn't like
  • Overpriced
#678246
we called them out for an price check on a hot water tank they gave us 3 prices i asked how soon could he do the job he said right now i told him i had to check with my husband first and i would call him back well my husband said it was alright to use them so i called...
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1.0
I didn't like
  • Very bad
#668445
Manager/Mr. Rooter, March 9th, 2015 We had an extremely poor experience from your techs who serviced our home. From being over charged to gross negligence. The tech that installed new plumbing underneath our...
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1.0
Snohomish County, Washington
#606174
I needed a pressure regulator replaced. Called them, asked how much it would cost and was told they needed to to send someone out to give me an estimate. The estimate was $385. I said that seemed high and asked how much the parts were and was told that the regulator...
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4.0
I liked
  • Quality of work
I didn't like
  • Overpriced
#605890
I called Mr Rooter for a leak in the yard. It was an emergency so I expected to pay more for the repair. The tech that showed up gave me a quote of $563.00 to dig up and repair the line if it was only a broken pvc line, total cost for everything. He continued to say he...
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1.0
I didn't like
  • Incompetent technician
  • Overpriced
#602207
Mr rooter did just the snake. Cost me $200.00. I have been having backups since. I have been buying some stuff for mainlines that i cant afford. I have to clean *** and water all of the time. Had 2 1/2 inches in basement a few times since it was supposedly cleaned I am...
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NaughtyNancy
NaughtyNancy

Backed up and Crappy service. I'm sure you didn't mean to, but you made a funny. =) Good luck getting your money back, I really do hope you can get an attorney to clean their ...

1.0
#591254